The second-hand marketplace Members Express Anger Over Size Changes

Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.

The second-hand shopping app has updated its size classifications for women's and children's clothes but did not contact every member regarding the update.

Social Media Reaction

Numerous buyers and vendors are expressing on platforms saying Vinted listings now show an altered size classification versus the original listing because of the remapping.

The platform stated the new system was more in line with other platforms.

It has advised users to examine their items and manually change the size if necessary, resulting in member annoyance.

Size Classification Updates

Previously, the sizing featured a single numeric size and a letter, like S/8 or M/10.

The revised method features a letter with a size spectrum such as S/UK 8-10.

For certain items, the size labels have been reassigned - for example a size L used to be a 12 but currently displays as UK 16-18.

Member Experiences

One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," which is what Vinted now does.

Stephanie Gallen, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as measurements 20-22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she said.

Required Changes

A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".

"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she stated.

Platform Context

The platform boasts over 100 million shoppers, with 18 million British users.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This represents another occasion that an unexpected update within the service has received backlash: last year, the platform withdrew an update regarding delivery choices after backlash from users.

Jennifer Kent
Jennifer Kent

Elara Vance is a fintech analyst specializing in cryptocurrency markets and blockchain technology, with over a decade of experience in digital asset investment.